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Q: I can't read the newsletter.
We’re sorry you’re having a problem reading the newsletter, but we can help!
Several email services, such as CompuServe and AOL (lower than 6.0), CANNOT receive HTML newsletters. They will only display the programming language that creates the newsletter, which is unreadable to most people. Please refer back to your email service to make sure you are using the most recent version. You may also want to double check that you are using the most recent version for your web browser.
Other mail services will display the text of the newsletter, but will leave big spaces where the photos should be. In this case, you should be able to “turn on” the images by changing your email viewing preferences.
If you have additional questions about our newsletter, please don’t hesitate to ask. We can be reached by phone at 1-800-842-4197.


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